PGA Human Resources Practice Exam

The consequence of a failure to communicate is primarily confusion among team members. When communication breaks down within a team, members may not be clear on their roles, responsibilities, or the goals they are working toward. This lack of clarity can lead to misunderstandings, duplicated efforts, and missed deadlines, ultimately creating an environment of uncertainty and disorganization.

In effective communication, team members share relevant information, articulate their needs, and provide feedback, which fosters collaboration and understanding. Without this, the opposite occurs, and confusion reigns, diminishing overall team effectiveness.

Other options mention improved teamwork and increased productivity, which are outcomes that require clear and effective communication to be realized. Therefore, while these outcomes are beneficial, they cannot result from a failure to communicate, making confusion the appropriate consequence in this context.